10 Questions to Ask When Considering Extra Care Housing

Choosing extra care housing for an older loved one—or for yourself—is a big step. Whether you’re exploring options for your parents or planning ahead for your own future, asking the right questions is key to finding the right place. Here’s a practical checklist to guide your decision.

1. What level of care and support is included?

Clarify what the weekly support package covers. Does it include help with meals, laundry, and cleaning? Are additional services like personal care available if needed?

2. How flexible is the care provided?

Needs change over time. Ask whether support can be increased or decreased based on changing circumstances. Flexibility is crucial for long-term peace of mind.

3. Are staff available 24/7?

Round-the-clock presence offers reassurance for families and residents alike. Make sure emergency assistance is always available, day or night.

4. What is the accommodation like?

Visit the apartments or flats. Are they accessible, comfortable, and private? Will your loved one feel at home here?

5. What communal spaces are available?

Look for lounges, gardens, or shared dining areas. These can offer important opportunities for social interaction and community living.

6. What are the costs—and what’s included?

Request a breakdown of rent, service charges, and any extra fees. Understand what’s covered and what might be charged separately.

7. Can couples live together?

If you’re looking on behalf of two parents or a couple, confirm whether the scheme accommodates pairs comfortably.

8. Are pets allowed?

For many, pets are family. Ask about the pet policy to avoid heartbreak later on.

9. What kind of social life is encouraged?

Is there a calendar of activities, events, or clubs? A good extra care community should support wellbeing through connection.

10. How involved can family and friends be?

Can loved ones visit easily, join meals, or stay overnight? Ask about guest facilities and visiting hours to ensure continued closeness.

Making the Right Move

Choosing extra care housing isn’t just about bricks and mortar. It’s about quality of life, dignity, and support. Use these questions to compare options and involve your loved one in the process wherever possible.

In Tamworth and surrounding areas, extra care housing like Standon Gardens offers a balance of independence and support in a community setting. If you’re seeking a reassuring, flexible place that prioritises wellbeing, it’s worth exploring.

For a national directory of extra care options and more information, visit the Elderly Accommodation Counsel website.

Privacy Preference Center